TERMS AND CONDITIONS

Fetch Auto LLC

Effective Date: October 9, 2026

Welcome to Fetch Auto LLC (“Fetch Auto,” “we,” “us,” or “our”). By accessing our website at https://www.fetchautomotive.com or using our website services, you agree to these Terms & Conditions.

1. Our Services

Fetch Auto LLC provides automotive purchasing consultation and concierge services designed to assist customers with researching, locating, comparing, and negotiating vehicle purchases.

Information provided on our website is intended for general informational purposes. Submitting an inquiry does not establish a client relationship or obligate Fetch Auto to provide concierge services.

Paid concierge services may be subject to a separate written client agreement, including applicable fees, service limitations, and refund provisions.

2. Website Use

By using our website, you agree to provide accurate information when submitting inquiries or requesting consultations.

You agree not to misuse our website, submit fraudulent information, or interfere with its functionality.

Fetch Auto reserves the right to modify or discontinue website features at any time.

3. Vehicle Pricing and Availability

Vehicle pricing, incentives, availability, financing terms, and trade-in values are subject to change.

Fetch Auto works to help customers identify competitive vehicle purchase opportunities but does not guarantee vehicle availability, dealership acceptance of an offer, financing approval, or a specific purchase price.

Any guarantees expressly offered through our paid concierge services are governed by the applicable client agreement.

4. SMS Messaging Terms

Fetch Auto LLC offers optional SMS messaging to customers who expressly consent to receive text communications.

Types of Messages

Depending on the consent provided, messages may include:

- Responses to vehicle purchase inquiries

- Consultation scheduling and appointment reminders

- Vehicle search updates and concierge service communications

- Follow-up communications regarding requested services

- Vehicle-buying tips, promotional offers, and service announcements

Marketing and non-marketing SMS consent are collected separately. Customers may choose to receive one category, both categories, or neither.

Message Frequency

Message frequency varies depending on customer inquiries, service activity, and communication preferences.

Message and Data Rates

Message and data rates may apply according to your wireless carrier and mobile plan.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to a message. After opting out, you may receive a final confirmation message. No further messages will be sent under that messaging program unless you provide new consent.

Customer Support

Reply HELP to a message for assistance, or contact Fetch Auto through our website at https://www.fetchautomotive.com.

Consent

SMS consent is voluntary and is not a condition of purchasing any goods or services from Fetch Auto LLC.

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

5. Privacy and Personal Information

Fetch Auto respects the privacy of website visitors and customers.

Information submitted through our website may be used to respond to inquiries, schedule consultations, provide requested services, and communicate with customers according to their preferences and consent.

Our collection, use, and protection of personal information are described in our Privacy Policy:

https://www.fetchautomotive.com/privacy-policy

6. Intellectual Property

Website content, including text, graphics, logos, videos, and other original materials belonging to Fetch Auto, is protected by applicable intellectual property laws.

Content may not be reproduced or commercially distributed without permission, except as permitted by law.

7. Third-Party Services

Our website may contain links to third-party websites or services, including scheduling platforms, automotive dealerships, and other service providers.

Fetch Auto is not responsible for the content, privacy practices, or independent operations of third-party websites.

8. Limitation of Liability

To the extent permitted by applicable law, Fetch Auto LLC is not liable for indirect, incidental, or consequential damages arising from the use of our website or reliance on general information provided through it.

Nothing in these Terms limits liability that cannot legally be excluded.

9. Changes to These Terms

Fetch Auto may update these Terms & Conditions periodically. Updated terms will be published on this page with a revised effective date.

Continued use of the website after changes become effective constitutes acceptance of the updated terms to the extent permitted by law.

10. Governing Law

These Terms & Conditions are governed by the laws of the State of Missouri, without regard to its conflict-of-law principles, except where applicable law requires otherwise.

11. Age Requirement (18+)

By accessing our website, submitting an inquiry, scheduling a consultation, or opting in to receive SMS communications from Fetch Auto LLC, you represent and confirm that you are at least 18 years of age.

Fetch Auto LLC’s services and SMS messaging programs are intended exclusively for individuals aged 18 or older. We do not knowingly collect personal information from, provide services to, or send marketing or informational text messages to individuals under the age of 18.

If we become aware that an individual under 18 has submitted personal information or enrolled in our SMS messaging program, we will take appropriate steps to remove their information and discontinue communications.

By providing your phone number and consenting to receive SMS messages, you confirm that you meet this minimum age requirement.

12. Contact Information

Fetch Auto LLC

Website: https://www.fetchautomotive.com

For questions about these Terms & Conditions or our SMS messaging program, please contact us through our website.