Privacy Policy
Fetch Auto, LLC
Effective Date: October 8, 2026
1. Introduction
Fetch Auto, LLC (“Fetch Auto,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit an inquiry, interact with our advertisements, or use our vehicle-buying consultation and concierge services.
By using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of personal information:
Contact Information
Full name
Email address
Phone number
Mailing address, when necessary
Vehicle Purchase Information
Desired vehicle make, model, and trim
New or pre-owned vehicle preferences
Vehicle purchase timeline
Budget and preferred payment range
Trade-in vehicle details
Financing preferences and other information voluntarily provided during consultations
Communications
Information submitted through website contact forms
Information submitted through Facebook and Instagram lead forms
Email and text message correspondence
Appointment requests and consultation details
Other information voluntarily provided to our representatives
Website and Advertising Information
Depending on the technologies enabled on our website, we may collect information such as IP addresses, browser types, device information, referring websites, and interactions with our website or advertisements.
3. How We Use Your Information
Fetch Auto may use collected information to:
Respond to inquiries regarding our services.
Contact prospective customers about their vehicle purchase requests.
Schedule and conduct consultations.
Research vehicles and assist with pricing negotiations.
Communicate with dealerships and other relevant parties as authorized by customers.
Provide vehicle-buying concierge services.
Send appointment reminders and service-related communications.
Send promotional communications where permitted by law and applicable consent.
Improve our website, advertising campaigns, and customer experience.
Process payments and administer customer agreements.
Comply with legal and regulatory obligations.
4. Phone Calls, Text Messages, and Emails
When you submit an inquiry through our website, Facebook, Instagram, or another authorized channel, Fetch Auto may contact you regarding your request, subject to applicable law and any required consent.
Communications may include consultation scheduling, responses to vehicle inquiries, service information, and updates relating to your vehicle search.
Where required, we obtain separate consent before sending marketing text messages or placing automated or prerecorded marketing calls.
Text Messaging
If you opt in to receive text messages from Fetch Auto:
Message frequency may vary.
Message and data rates may apply.
You may reply STOP to opt out of text messages.
You may reply HELP for assistance.
Consent to receive marketing messages is not a condition of purchasing our services.
We do not sell or share mobile phone numbers or SMS opt-in consent information with third parties for their own marketing or promotional purposes. We may share information with service providers that assist us in delivering authorized communications.
Email Communications
You may unsubscribe from promotional emails using the unsubscribe instructions included in those messages or by contacting us directly.
5. How We Share Information
Fetch Auto may share personal information when reasonably necessary to provide our services, including with:
Automobile Dealerships: When authorized by a customer, we may share relevant vehicle preferences, contact information, or transaction details to assist with vehicle searches and negotiations.
Service Providers: We may use third-party providers for website hosting, customer relationship management, scheduling, payment processing, email delivery, text messaging, analytics, and business operations.
Legal and Regulatory Authorities: We may disclose information when required by law or when reasonably necessary to protect our rights, customers, or business.
We do not sell customer contact information to unrelated third parties for their independent marketing purposes.
6. Facebook, Instagram, and Other Advertising Platforms
Fetch Auto may advertise through Meta platforms, including Facebook and Instagram.
When you submit information through a lead form associated with our advertisements, we may receive the information you provide, such as your name, phone number, email address, vehicle preferences, and anticipated purchase timeline.
We use this information to respond to your inquiry, evaluate your vehicle-buying needs, and provide information about our services.
Meta and other advertising platforms may independently collect and process information according to their own privacy policies.
7. Cookies and Analytics
Our website may use cookies and similar technologies to support website functionality, understand visitor activity, measure advertising effectiveness, and improve user experience.
Third-party analytics or advertising services, if enabled, may also collect information about interactions with our website.
You may be able to manage certain cookies through your browser settings or available website privacy controls.
8. Data Security
Fetch Auto takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, respond to inquiries, maintain business records, resolve disputes, and satisfy applicable legal obligations.
When personal information is no longer needed, we take reasonable steps to delete, de-identify, or securely dispose of it, subject to applicable retention requirements.
10. Your Privacy Choices
You may contact Fetch Auto to:
Request access to personal information we maintain about you.
Request correction of inaccurate information.
Request deletion of your personal information, subject to applicable legal exceptions.
Withdraw consent for optional marketing communications.
Ask questions about how your information is collected or used.
We will review and respond to privacy requests in accordance with applicable law.
11. Children’s Privacy
Fetch Auto’s website and services are intended for individuals aged 18 and older.
We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such information, we will take appropriate steps to delete it.
12. Third-Party Websites
Our website and communications may contain links to third-party websites, including automobile dealerships, financial institutions, scheduling services, and social media platforms.
Fetch Auto is not responsible for the privacy practices of independently operated third-party websites. We encourage users to review their privacy policies before submitting personal information.
13. Changes to This Privacy Policy
Fetch Auto reserves the right to update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or applicable laws.
Updates will be posted on this page with a revised effective date.
14. Contact Us
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact:
Fetch Auto, LLC
Email: robbie@fetchautomotive.com
Website: www.fetchautomotive.com
Privacy Policy
Fetch Auto, LLC
Effective Date: October 8, 2026
1. Introduction
Fetch Auto, LLC (“Fetch Auto,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit an inquiry, interact with our advertisements, or use our vehicle-buying consultation and concierge services.
By using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of personal information:
Contact Information
Full name
Email address
Phone number
Mailing address, when necessary
Vehicle Purchase Information
Desired vehicle make, model, and trim
New or pre-owned vehicle preferences
Vehicle purchase timeline
Budget and preferred payment range
Trade-in vehicle details
Financing preferences and other information voluntarily provided during consultations
Communications
Information submitted through website contact forms
Information submitted through Facebook and Instagram lead forms
Email and text message correspondence
Appointment requests and consultation details
Other information voluntarily provided to our representatives
Website and Advertising Information
Depending on the technologies enabled on our website, we may collect information such as IP addresses, browser types, device information, referring websites, and interactions with our website or advertisements.
3. How We Use Your Information
Fetch Auto may use collected information to:
Respond to inquiries regarding our services.
Contact prospective customers about their vehicle purchase requests.
Schedule and conduct consultations.
Research vehicles and assist with pricing negotiations.
Communicate with dealerships and other relevant parties as authorized by customers.
Provide vehicle-buying concierge services.
Send appointment reminders and service-related communications.
Send promotional communications where permitted by law and applicable consent.
Improve our website, advertising campaigns, and customer experience.
Process payments and administer customer agreements.
Comply with legal and regulatory obligations.
4. Phone Calls, Text Messages, and Emails
When you submit an inquiry through our website, Facebook, Instagram, or another authorized channel, Fetch Auto may contact you regarding your request, subject to applicable law and any required consent.
Communications may include consultation scheduling, responses to vehicle inquiries, service information, and updates relating to your vehicle search.
Where required, we obtain separate consent before sending marketing text messages or placing automated or prerecorded marketing calls.
Text Messaging
If you opt in to receive text messages from Fetch Auto:
Message frequency may vary.
Message and data rates may apply.
You may reply STOP to opt out of text messages.
You may reply HELP for assistance.
Consent to receive marketing messages is not a condition of purchasing our services.
We do not sell or share mobile phone numbers or SMS opt-in consent information with third parties for their own marketing or promotional purposes. We may share information with service providers that assist us in delivering authorized communications.
Email Communications
You may unsubscribe from promotional emails using the unsubscribe instructions included in those messages or by contacting us directly.
5. How We Share Information
Fetch Auto may share personal information when reasonably necessary to provide our services, including with:
Automobile Dealerships: When authorized by a customer, we may share relevant vehicle preferences, contact information, or transaction details to assist with vehicle searches and negotiations.
Service Providers: We may use third-party providers for website hosting, customer relationship management, scheduling, payment processing, email delivery, text messaging, analytics, and business operations.
Legal and Regulatory Authorities: We may disclose information when required by law or when reasonably necessary to protect our rights, customers, or business.
We do not sell customer contact information to unrelated third parties for their independent marketing purposes.
6. Facebook, Instagram, and Other Advertising Platforms
Fetch Auto may advertise through Meta platforms, including Facebook and Instagram.
When you submit information through a lead form associated with our advertisements, we may receive the information you provide, such as your name, phone number, email address, vehicle preferences, and anticipated purchase timeline.
We use this information to respond to your inquiry, evaluate your vehicle-buying needs, and provide information about our services.
Meta and other advertising platforms may independently collect and process information according to their own privacy policies.
7. Cookies and Analytics
Our website may use cookies and similar technologies to support website functionality, understand visitor activity, measure advertising effectiveness, and improve user experience.
Third-party analytics or advertising services, if enabled, may also collect information about interactions with our website.
You may be able to manage certain cookies through your browser settings or available website privacy controls.
8. Data Security
Fetch Auto takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, respond to inquiries, maintain business records, resolve disputes, and satisfy applicable legal obligations.
When personal information is no longer needed, we take reasonable steps to delete, de-identify, or securely dispose of it, subject to applicable retention requirements.
10. Your Privacy Choices
You may contact Fetch Auto to:
Request access to personal information we maintain about you.
Request correction of inaccurate information.
Request deletion of your personal information, subject to applicable legal exceptions.
Withdraw consent for optional marketing communications.
Ask questions about how your information is collected or used.
We will review and respond to privacy requests in accordance with applicable law.
11. Children’s Privacy
Fetch Auto’s website and services are intended for individuals aged 18 and older.
We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such information, we will take appropriate steps to delete it.
12. Third-Party Websites
Our website and communications may contain links to third-party websites, including automobile dealerships, financial institutions, scheduling services, and social media platforms.
Fetch Auto is not responsible for the privacy practices of independently operated third-party websites. We encourage users to review their privacy policies before submitting personal information.
13. Changes to This Privacy Policy
Fetch Auto reserves the right to update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or applicable laws.
Updates will be posted on this page with a revised effective date.
14. Contact Us
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact:
Fetch Auto, LLC
Email: robbie@fetchautomotive.com
Website: www.fetchautomotive.com